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Title
Text copied to clipboard!Trainer Barista
Description
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We are looking for a dedicated and experienced Trainer Barista to join our team. The ideal candidate will have a passion for coffee and a deep understanding of the art and science behind brewing the perfect cup. As a Trainer Barista, you will be responsible for training new baristas, ensuring they understand the intricacies of coffee preparation, customer service, and maintaining a clean and efficient workspace. You will also be responsible for ongoing training and development of existing staff, ensuring they stay up-to-date with the latest coffee trends and techniques. Your role will involve creating training materials, conducting workshops, and providing one-on-one coaching to help baristas improve their skills. You will work closely with the management team to ensure that all staff are meeting company standards and providing an exceptional customer experience. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. You should be able to work well under pressure and be comfortable handling multiple tasks at once. If you have a passion for coffee and a desire to help others succeed, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Train new baristas on coffee preparation techniques.
- Develop and update training materials.
- Conduct workshops and training sessions.
- Provide one-on-one coaching to baristas.
- Ensure baristas understand and follow company standards.
- Monitor and evaluate barista performance.
- Provide feedback and support to help baristas improve.
- Stay up-to-date with the latest coffee trends and techniques.
- Work closely with management to ensure training needs are met.
- Assist with hiring and onboarding new baristas.
- Maintain a clean and organized training environment.
- Ensure all training equipment is in good working order.
- Assist with customer service as needed.
- Handle customer complaints and issues professionally.
- Promote a positive and inclusive work environment.
- Ensure compliance with health and safety regulations.
- Assist with inventory management and ordering supplies.
- Participate in team meetings and contribute to company goals.
- Provide support during busy periods.
- Assist with special events and promotions.
Requirements
Text copied to clipboard!- Previous experience as a barista.
- Strong knowledge of coffee preparation techniques.
- Excellent communication skills.
- Ability to train and mentor others.
- Positive attitude and strong work ethic.
- Ability to work well under pressure.
- Strong organizational skills.
- Attention to detail.
- Ability to handle multiple tasks at once.
- Customer service experience.
- Ability to work flexible hours, including weekends and holidays.
- Basic knowledge of health and safety regulations.
- Ability to lift and carry heavy items.
- Team player with a collaborative approach.
- Passion for coffee and a desire to learn.
- Experience with inventory management.
- Ability to create and update training materials.
- Comfortable using technology for training purposes.
- Professional appearance and demeanor.
- Reliable and punctual.
Potential interview questions
Text copied to clipboard!- Can you describe your experience as a barista?
- What do you think makes a great cup of coffee?
- How do you handle customer complaints?
- Can you give an example of a time you trained someone?
- How do you stay up-to-date with coffee trends?
- What do you think is the most important quality for a barista to have?
- How do you handle working under pressure?
- Can you describe a time you had to multitask?
- What do you enjoy most about working in the coffee industry?
- How do you ensure compliance with health and safety regulations?
- Can you describe your experience with inventory management?
- How do you motivate others to improve their skills?
- What strategies do you use to create a positive work environment?
- How do you handle feedback from management?
- Can you describe a time you had to resolve a conflict at work?
- What do you think is the biggest challenge for baristas today?
- How do you ensure consistency in coffee preparation?
- Can you describe your experience with special events and promotions?
- What do you think sets our coffee shop apart from others?
- How do you handle a situation where a barista is not meeting company standards?
